Great question--one I asked Gregory Ciotti, a Customer Champion at HelpScout, a company that provides email support software for SaaS and ecommerce, if he could answer. (Gregory also has a very cool blog.)
Here's what Gregory put together:
When it comes to assembling, motivating and keeping a great team happy so that they can flourish in your business, the truth is that it's a bit of both.
There's no way to overstate how important a great team is to a business' success. The quality of the work you do will exceeds the quality of the team behind it. Yet to many an entrepreneur's and manager's dismay, teambuilding often seems as complicated as watch making--there are a lot of moving parts and things have to be just right in order to create something magical.
Fortunately, academic research on team culture and group dynamics sheds some much needed light on creating and motivating the perfect team.
Here's a look at ten of the best studies available. Check them out to learn practical steps youcan do to ensure your team is set up for success.
Dr. Pat Ford became a Church Consultant for LifeWay Christian Resources in 2007 after 35 years of ministry in church, university, and seminary settings. He can be contacted at 832-725-4253 or firstname.lastname@example.org, and followed on Twitter at @patford.
The contents of this blog are personal except where noted. Also know that LifeWay Christian Resources launched a new LifeWay.com website in June 2011 and as a result some of the LifeWay links on this blog may no longer be active. Let me know if you need help finding something.