By Thom Rainer
It’s the one thing all churches can do to reach more people, but it’s one thing most churches give little attention.
Most churches can take five simple steps to create and/or improve their greeters’ ministry and potentially see dramatic results. Let me give you a simple example of the potential impact.
A church of 200 in worship attendance may get 150 first-time guests in a year. Can you imagine the transformation that would take place if one-half of those guests connected with the church and became a part of the congregation? The church of 200 in attendance would become a church of 275 in attendance – in one year!
In our surveys of first-time guests, we hear repeatedly that one of the keys that caused them to return was a friendly first impression. Like it or not, it’s often a make or break issue for the guest.
So how can you be certain that your greeters are doing everything possible to provide an incredible first-time impression? Here are five “best practices” where churches have dynamic greeter ministries, and where the return rate of guests is high.